The spirits are about to speak – Rocky and Bullwinkle, a staple of the cartoon diet for all kids. In the digital age, we begin to realize how prophetic this meme of old might be. We are quick to turn computer anomalies over to Bullwinkle J. Moose and Rocket J. Squirrel; we suspect that Boris and Natasha are also at fault.
There are times when something strange happens while you are computing. You say to yourself “Gremlins” and move on. We find a work-around and keep moving. Here’s the rub…when we ignore a hiccough, there are only two possible causes, human error and program error. The glitch may be nothing, the glitch might also be something.
Especially in a corporate environment a glitch deserves our attention. It might not be a spirit, or an anomaly or a glitch. It might be something worthy of our attention. If it’s operator error (what we in the business call “Fat Fingering”) you can correct it. If it repeats, it might be something else. Something more important.
The next time you notice a glitch, do yourself and your organization a favor. Call the help desk and let them know. It may be something important they need to attend to. Rocky and Bullwinkle will thank you.
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