Hi, my name is Don and I’m an addict. In this age of WFH the first thing I do in the morning is boot my system, invoke the VPN, load my remote phone software and click on the little button for the chat application that we are using. And using. And using.
I got bupkis.
The chat application said I was off-line. I clicked “On-line” and the application stared back at me indignantly. Not to be dissuaded, I went about systematically trying to repair the problem. Yes, I did what we all do. I re-booted, I uninstalled, I manually removed any program remnants. I lit incense, chanted incantations. Still, bupkis.
In our everyday work lives, that little chat application is everything. It’s always there, it never goes down. And when it does, you realize how dependent we have become. I have to confess that I panicked.
Fortunately the gurus in my department jumped out of bed at 5am. They did that voodoo that they do and saved the day. The experience clearly indicated to me how vital and dependent we are on the basic tools of communication.
The moral of this sad story is that software is what it always was. If your chat goes down, take a breath. You can always resort to the unthinkable. You can pick up the phone and call direct. I tried it, and it works! Whodathunkit.